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How to order

How you can place an order:


24h ordering online:
Please login to your customer account or register for a new account. Next, select the product of interest, type in the desired quantity and click on “Add to Cart". The product is then placed in your shopping cart and you can finalize your order. Our competitive shipping costs are stated in the table below.
Should you face any problems or difficulties please do not hesitate to contact us directly.
 

 
24h email orders

  • email: orders@baseclick.eu
 
Please provide us with following information when ordering:

  • Your name, name of institution
  • Billing and shipping address
  • order ID number (PO number, etc, if applicable)
  • Catalog number or the name of products and quantities needed
  • Contact person and contact data for questions
  • VAT ID (for EU based institutions and companies only)
 
All customers will receive an order confirmation email within generally one working day. In case you did not get an order confirmation within reasonable time, please contact us.

 PACKAGING
Please note that on each order we will add packaging costs of 7.00 € or 8.35 USD, respectively, whatever the product and quantities ordered. When ordering through our website, you will see these costs adding to the total amount during the process. When ordering by email, fax or phone these costs will be reflected on the PO confirmation and the invoice.

SHIPPING
With our fast, inexpensive – starting from e.g. € 7.00 within Germany - and reliable express delivery service you will get the products usually the next day.
Please inquire for the delivery costs to your country.  If you wish your order to be shipped by your FedEx service, we ask you to contact us and to provide us with all necessary information.